{"id":784,"date":"2025-04-15T09:00:28","date_gmt":"2025-04-15T09:00:28","guid":{"rendered":"https:\/\/www.techrepublic.com\/?p=4217440"},"modified":"2025-04-15T09:00:28","modified_gmt":"2025-04-15T09:00:28","slug":"hubspot-crm-review-2025-features-pros-cons","status":"publish","type":"post","link":"https:\/\/blog.tecnoartesanos.com\/index.php\/2025\/04\/15\/hubspot-crm-review-2025-features-pros-cons\/","title":{"rendered":"HubSpot CRM Review 2025: Features, Pros &amp; Cons"},"content":{"rendered":"<table id=\"tablepress-1651-no-2\" class=\"tablepress tablepress-id-1651\">\n<thead>\n<tr class=\"row-1\" readability=\"1.4565789473684\">\n<th class=\"column-1\" readability=\"-1.9421052631579\">\n<h2><span class=\"ez-toc-section\" id=\"HubSpots_fast_facts\"><\/span>HubSpot\u2019s fast facts<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>Our star rating:<\/strong> 4\/5<\/p>\n<p><strong>Pricing:<\/strong> Robust free version for up to 5 users. Paid tiers start at $15 per seat per month when billed annually.<\/p>\n<p><strong>Key features:<\/strong><\/p>\n<ul>\n<li>Lead prospecting and generation.<\/li>\n<li>Email templates and tracking.<\/li>\n<li>Document and payment management.<\/li>\n<li>Business forecasting.<\/li>\n<li>Powerful AI tools.<\/li>\n<li>1,500+ integrations.<\/li>\n<li>Supports multiple industries.<\/li>\n<li>1,500+ integrations.<\/li>\n<\/ul>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<\/tbody>\n<\/table>\n<p><!-- #tablepress-1651-no-2 from cache --><\/p>\n<p>HubSpot is a popular customer relationship management platform with robust free and paid features that help streamline entire sales and marketing strategies. Its custom pipelines and activity tracking make it easily scalable to fit any organization\u2019s sales and customer management needs.<\/p>\n<p>HubSpot remains a top-rated CRM for customer support and integration capabilities However, if you need software with more advanced technology and reporting features, other options are available.<\/p>\n<p><!-- ICP Plugin: Start --><\/p>\n<div class=\"icp-list icp-list-main icp-list-body-featured\">\n<div class=\"featured-row\">\n<div class=\"featured-col\"> <a href=\"https:\/\/link.technologyadvice.com\/46e4995d-be23-4441-930e-aced346d622b?country=DE&amp;targeting_set_uuid=34613199-b5db-45c8-9d62-08ce9a27ce8b&amp;position=1&amp;auid=a048b32b-581e-4ad9-bf7b-f2e4b6f6db19&amp;placement=body&amp;layout=featured&amp;source=https%3A%2F%2Fwww.techrepublic.com%2Farticle%2Fhubspot-review&amp;\" rel=\"nofollow sponsored\" target=\"_blank\" class=\"icp-list-item item\"> <\/p>\n<h3 class=\"icp-list-item-heading\"> <span>1<\/span> Creatio CRM <\/h3>\n<div class=\"product-stats\" readability=\"11\">\n<div class=\"stat\" readability=\"17.5\">\n<div class=\"stat-heading\"> Company Size <\/div>\n<div class=\"icp-tooltip-content\" readability=\"16\">\n<p>Employees per Company Size<\/p>\n<p>Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+)<\/p>\n<\/p><\/div>\n<p> <span class=\"mobile-value\">Large (1,000-4,999 Employees), Enterprise (5,000+ Employees)<\/span> <span class=\"desktop-value\">Large, Enterprise<\/span> <\/p>\n<\/p><\/div>\n<div class=\"stat\" readability=\"10\">\n<p>Features<\/p>\n<p>Dashboard, Document Management \/ Sharing, Email \/ Marketing Automation, and more<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p> <\/a> <\/div>\n<div class=\"featured-col\"> <a href=\"https:\/\/link.technologyadvice.com\/d2968b03-a673-4530-89eb-ed30733f79ff?country=DE&amp;targeting_set_uuid=17e49c79-e0bf-43d8-a600-dedfed928451&amp;position=2&amp;auid=a048b32b-581e-4ad9-bf7b-f2e4b6f6db19&amp;placement=body&amp;layout=featured&amp;source=https%3A%2F%2Fwww.techrepublic.com%2Farticle%2Fhubspot-review&amp;\" rel=\"nofollow sponsored\" target=\"_blank\" class=\"icp-list-item item\"> <\/p>\n<h3 class=\"icp-list-item-heading\"> <span>2<\/span> Close <\/h3>\n<div class=\"product-stats\" readability=\"10.5\">\n<div class=\"stat\" readability=\"16.5\">\n<div class=\"stat-heading\"> Company Size <\/div>\n<div class=\"icp-tooltip-content\" readability=\"16\">\n<p>Employees per Company Size<\/p>\n<p>Micro (0-49), Small (50-249), Medium (250-999), Large (1,000-4,999), Enterprise (5,000+)<\/p>\n<\/p><\/div>\n<p> <span class=\"mobile-value\">Micro (0-49 Employees), Small (50-249 Employees), Medium (250-999 Employees)<\/span> <span class=\"desktop-value\">Micro, Small, Medium<\/span> <\/p>\n<\/p><\/div>\n<div class=\"stat\" readability=\"10\">\n<p>Features<\/p>\n<p>Calendar, Collaboration Tools, Contact Management, and more<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p> <\/a> <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><!-- ICP Plugin: End --><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Pricing\"><\/span>Pricing<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>Free CRM:<\/strong> Free for up to 5 users with contact management, quotes, live chat, and more.<\/li>\n<li><strong>Sales Hub Starter: <\/strong>$15 per seat per month, billed annually, or $20 when billed monthly.<\/li>\n<li><strong>Starter Customer Platform: <\/strong>$15 per seat per month, billed annually, or $20 when billed monthly. This plan includes access to Marketing and Service Start Hub.<\/li>\n<li><strong>Sales Hub Professional: <\/strong>$90 per seat per month, billed annually, or $100 when billed monthly, and a one-time $1,500 onboarding fee.<\/li>\n<li><strong>Sales Hub Enterprise: <\/strong>$150 per seat per month, with an annual commitment. A one-time $3,500 onboarding fee applies.<\/li>\n<\/ul>\n<p><strong>SEE: For more details about HubSpot\u2019s offerings and pricing, check out HubSpot\u2019s <\/strong><a href=\"https:\/\/legal.hubspot.com\/hubspot-product-and-services-catalog?_ga=2.33548542.1944070084.1708966836-1776768166.1708966836&amp;_gac=1.146633286.1707237873.Cj0KCQiAzoeuBhDqARIsAMdH14GvtTVd6rELWc-Wm9nhrGbC3hXxnoqEybz8o1WpMuyAe-JNJHymW-IaAlFJEALw_wcB\" target=\"_blank\" rel=\"noopener\"><strong>Product and Services Catalog<\/strong><\/a><strong>.<\/strong><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Key_features_of_HubSpot\"><\/span>Key features of HubSpot<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3>Call tracking<\/h3>\n<p>HubSpot\u2019s call tracking system allows users to place and record client calls directly from the browser platform. This system automatically logs and tracks each call to the correct customer profile. It also prioritizes outbound calls, enabling sales reps to start daily calls sooner and begin selling faster.<\/p>\n<figure id=\"attachment_4217453\" aria-describedby=\"caption-attachment-4217453\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4217453\" src=\"https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA.png\" alt=\"Example profile in HubSpot's call tracking software.\" width=\"1400\" height=\"1000\" srcset=\"https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA.png 1400w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA-300x214.png 300w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA-1024x731.png 1024w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA-768x549.png 768w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA-50x36.png 50w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA-770x550.png 770w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA-370x264.png 370w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA-270x193.png 270w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA-740x529.png 740w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA-540x386.png 540w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA-1110x793.png 1110w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureA-810x579.png 810w\" sizes=\"auto, (max-width: 1400px) 100vw, 1400px\"><figcaption id=\"caption-attachment-4217453\" class=\"wp-caption-text\">Hubspot call tracking software. Image: HubSpot<\/figcaption><\/figure>\n<h3>Sales playbooks<\/h3>\n<p>HubSpot\u2019s sales playbook software equips sales reps with interactive sales plays, scripts, guides, and more. Users can customize the playbooks to align with their organization and selling style. The software also provides real sales data, drawing from structured notes and multiple-choice questions and answers.<\/p>\n<figure id=\"attachment_4217454\" aria-describedby=\"caption-attachment-4217454\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4217454\" src=\"https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB.png\" alt=\"Sample playbook feature on HubSpot's dashboard.\" width=\"1300\" height=\"900\" srcset=\"https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB.png 1300w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB-300x208.png 300w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB-1024x709.png 1024w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB-768x532.png 768w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB-50x35.png 50w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB-770x533.png 770w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB-370x256.png 370w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB-270x187.png 270w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB-740x512.png 740w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB-540x374.png 540w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB-1110x768.png 1110w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureB-810x561.png 810w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\"><figcaption id=\"caption-attachment-4217454\" class=\"wp-caption-text\">HubSpot interactive playbook feature. Image: HubSpot<\/figcaption><\/figure>\n<h3>Conversation intelligence<\/h3>\n<p>HubSpot\u2019s conversation intelligence tracks sales rep performance on customer calls and provides coaching tips based on data-driven insights. Users don\u2019t need to switch dialing software or waste time training on a new calling service. This feature works with HubSpot\u2019s calling tool, Zoom, JustCall, Kixie, and more.<\/p>\n<figure id=\"attachment_4217455\" aria-describedby=\"caption-attachment-4217455\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4217455\" src=\"https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC.png\" alt=\"Same coaching from HubSpot's conversation intelligence feature.\" width=\"1200\" height=\"900\" srcset=\"https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC.png 1200w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-300x225.png 300w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-1024x768.png 1024w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-270x203.png 270w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-768x576.png 768w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-50x38.png 50w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-170x128.png 170w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-60x45.png 60w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-540x405.png 540w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-340x256.png 340w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-120x90.png 120w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-810x608.png 810w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-510x384.png 510w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-180x135.png 180w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-770x578.png 770w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-370x278.png 370w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-740x555.png 740w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/Hubspot-review-figureC-1110x833.png 1110w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\"><figcaption id=\"caption-attachment-4217455\" class=\"wp-caption-text\">Client engagement tracking and coaching from conversation intelligence feature. Image: HubSpot<\/figcaption><\/figure>\n<h3>Sales analytics and reporting<\/h3>\n<p>Users can choose from dozens of pre-made report styles or customize their own to view business analytics. The reports display pipeline revenue, individual sales progress, or target attainment. HubSpot\u2019s analytic feature allows admins to monitor sales activities and create unique coaching insights. This tool benefits businesses of all sizes, including <a href=\"https:\/\/www.techrepublic.com\/article\/best-crm-small-business\/\">small businesses<\/a> that need to identify market and customer patterns.<\/p>\n<figure id=\"attachment_4217456\" aria-describedby=\"caption-attachment-4217456\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4217456\" src=\"https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD.png\" alt=\"Sample view of HubSpot sales dashboard.\" width=\"1400\" height=\"1000\" srcset=\"https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD.png 1400w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD-300x214.png 300w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD-1024x731.png 1024w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD-768x549.png 768w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD-50x36.png 50w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD-770x550.png 770w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD-370x264.png 370w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD-270x193.png 270w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD-740x529.png 740w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD-540x386.png 540w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD-1110x793.png 1110w, https:\/\/assets.techrepublic.com\/uploads\/2024\/02\/hubspot-review-figureD-810x579.png 810w\" sizes=\"auto, (max-width: 1400px) 100vw, 1400px\"><figcaption id=\"caption-attachment-4217456\" class=\"wp-caption-text\">Sample Hubspot sales dashboard. Image: HubSpot<\/figcaption><\/figure>\n<p><strong>PREMIUM: Explore a full <\/strong><a href=\"https:\/\/www.techrepublic.com\/resource-library\/toolstemplates\/feature-comparison-crm-software-and-services\/\"><strong>CRM feature comparison<\/strong><\/a><strong>.<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"Top 5 Must-Have HubSpot Features!\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/mYH5UEg21cE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen>[embedded content]<\/iframe><\/p>\n<h2><span class=\"ez-toc-section\" id=\"HubSpot_pros_and_cons\"><\/span>HubSpot pros and cons<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<table id=\"tablepress-1652-no-2\" class=\"tablepress tablepress-id-1652\">\n<thead>\n<tr class=\"row-1\">\n<th class=\"column-1\">Pros<\/th>\n<th class=\"column-2\">Cons<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\" readability=\"2.5\">\n<tr class=\"row-2\" readability=\"5\">\n<td class=\"column-1\">\n<ul>\n<li>Free demo.<\/li>\n<li>1,500+ app integrations.<\/li>\n<li>24\/7 customer support.<\/li>\n<\/ul>\n<\/td>\n<td class=\"column-2\">\n<ul>\n<li>Higher support tiers are costly.<\/li>\n<li>No live support for free users.<\/li>\n<li>Limited customization options.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><!-- #tablepress-1652-no-2 from cache --> <\/p>\n<aside class=\"pinbox right\">\n<h3 class=\"heading\">More CRM coverage<\/h3>\n<\/aside>\n<h2><span class=\"ez-toc-section\" id=\"Alternatives_to_HubSpot\"><\/span>Alternatives to HubSpot<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>HubSpot\u2019s dashboard and pipeline customization have limitations, and its higher support tiers and add-ons can be costly. Some alternatives, like Pipedrive, Zoho CRM, and Creatio, offer similar core features in their free tiers with additional technology features..<\/p>\n<p>When researching the right CRM for your organization, first consider your budget, whether the software specializes in your industry, and it scales to meet the size and needs of your business. For our full review of alternatives, see our <a href=\"https:\/\/www.techrepublic.com\/article\/hubspot-alternatives\/\">HubSpot Alternatives<\/a> page.<\/p>\n<p><strong>DOWNLOAD: Compare the top <a href=\"https:\/\/www.techrepublic.com\/resource-library\/downloads\/crm-solutions-for-smbs-free-pdf\/\" target=\"_blank\" rel=\"noopener\">CRMs for small businesses<\/a>.<\/strong><\/p>\n<table id=\"tablepress-1653-no-2\" class=\"tablepress tablepress-id-1653\">\n<thead>\n<tr class=\"row-1\">\n<th class=\"column-1\">Software<\/th>\n<th class=\"column-2\"><a href=\"https:\/\/link.technologyadvice.com\/r\/hubspot-crm-tr-hubspot-review\" target=\"_blank\" rel=\"nofollow sponsored noopener\">HubSpot CRM<\/a><\/th>\n<th class=\"column-3\"><a href=\"https:\/\/link.technologyadvice.com\/r\/pipedrive-tr-hubspot-review\" target=\"_blank\" rel=\"nofollow sponsored noopener\">Pipedrive<\/a><\/th>\n<th class=\"column-4\"><a href=\"https:\/\/link.technologyadvice.com\/r\/zoho-crm-tr-hubspot-review\" target=\"_blank\" rel=\"nofollow sponsored noopener\">Zoho CRM<\/a><\/th>\n<th class=\"column-5\"><a href=\"https:\/\/link.technologyadvice.com\/r\/creatio-tr-hubspot-review\" target=\"_blank\" rel=\"nofollow sponsored noopener\">Creatio<\/a><\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n<td class=\"column-1\">Custom dashboards<\/td>\n<td class=\"column-2\">Limited<\/td>\n<td class=\"column-3\">Yes<\/td>\n<td class=\"column-4\">Limited<\/td>\n<td class=\"column-5\">Yes<\/td>\n<\/tr>\n<tr class=\"row-3\">\n<td class=\"column-1\">Native integrations<\/td>\n<td class=\"column-2\">Yes<\/td>\n<td class=\"column-3\">Yes<\/td>\n<td class=\"column-4\">Yes<\/td>\n<td class=\"column-5\">Yes<\/td>\n<\/tr>\n<tr class=\"row-4\">\n<td class=\"column-1\">Third-party integrations<\/td>\n<td class=\"column-2\">Yes<\/td>\n<td class=\"column-3\">Yes<\/td>\n<td class=\"column-4\">Yes<\/td>\n<td class=\"column-5\">Yes<\/td>\n<\/tr>\n<tr class=\"row-5\">\n<td class=\"column-1\">AI-powered features<\/td>\n<td class=\"column-2\">Yes<\/td>\n<td class=\"column-3\">Yes<\/td>\n<td class=\"column-4\">Yes<\/td>\n<td class=\"column-5\">Limited<\/td>\n<\/tr>\n<tr class=\"row-6\">\n<td class=\"column-1\">Free trial<\/td>\n<td class=\"column-2\">No<\/td>\n<td class=\"column-3\">14 days<\/td>\n<td class=\"column-4\">15 days<\/td>\n<td class=\"column-5\">14 days<\/td>\n<\/tr>\n<tr class=\"row-7\">\n<td class=\"column-1\">Starting price*<\/td>\n<td class=\"column-2\">Free starting price<\/td>\n<td class=\"column-3\">$14 per user per month<\/td>\n<td class=\"column-4\">Free starting price<\/td>\n<td class=\"column-5\">$15 per user per month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><!-- #tablepress-1653-no-2 from cache --><\/p>\n<p><em>* Pricing details are based on annual subscription rates. Different rates may apply for per-month billing.<\/em><\/p>\n<h3>Pipedrive<\/h3>\n<p>Pipedrive is a user-friendly CRM known for its visual pipelines that simplify sales processes. It is a great option if you want sales-focused software without any additional marketing tools. Although Pipedrive doesn\u2019t offer a free-for-life version, its starting price remains competitive. For a closer look, check out my detailed <a href=\"https:\/\/www.techrepublic.com\/article\/pipedrive-vs-hubspot\/\">comparison of Pipedrive and HubSpot<\/a>.<\/p>\n<p><strong>SEE: For more information on Pipedrive, check out my <\/strong><a href=\"https:\/\/www.techrepublic.com\/article\/pipedrive-review\/\"><strong>Pipedrive review<\/strong><\/a><strong>.<\/strong><\/p>\n<h3>Zoho CRM<\/h3>\n<p>Zoho CRM offers sales and marketing features, similar to HubSpot but places a greater emphasis on social media marketing and online lead generation. The platform is easy to navigate and offers more advanced data and forecasting features than HubSpot. I have a full <a href=\"https:\/\/www.techrepublic.com\/article\/zoho-crm-vs-hubspot\/\">comparison breakdown of Zoho CRM and HubSpot<\/a> that I recommend checking out.<\/p>\n<p><strong>SEE: For more details, explore this in-depth <\/strong><a href=\"https:\/\/www.techrepublic.com\/article\/zoho-crm-review\/\"><strong>review of Zoho CRM<\/strong><\/a><strong>.<\/strong><\/p>\n<h3>Creatio<\/h3>\n<p>Creatio is a no-code platform that supports marketing, sales, and service teams. It offers end-to-end sales management tools to completely automate workflows. While you can easily customize Creatio without any coding expertise, it doesn\u2019t provide a free version of its platform. If you want a free CRM with even more AI functionality, I recommend HubSpot over Creatio.<\/p>\n<p><strong>SEE: Want to know more? Read my <\/strong><a href=\"https:\/\/www.techrepublic.com\/article\/creatio-crm-review\/\"><strong>review of Creatio<\/strong><\/a><strong>.<\/strong><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Review_methodology\"><\/span>Review methodology<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>To review HubSpot and its offerings, we used our inhouse rubric of criteria that we consider most important for assessing general CRM software. Next, we compared HubSpot against industry standards in this scoring tool. We relied on HubSpot\u2019s own online resources and incorporated real user feedback and ratings.<\/p>\n<p>Below is the breakdown of the criteria used to score HubSpot:<\/p>\n<ul>\n<li><strong>Cost: <\/strong>Weighted 25% of the total score.<\/li>\n<li><strong>Core features: <\/strong>Weighted 25% of the total score.<\/li>\n<li><strong>Customizations: <\/strong>Weighted 15% of the total score.<\/li>\n<li><strong>Integrations: <\/strong>Weighted 15% of the total score.<\/li>\n<li><strong>Ease of use: <\/strong>Weighted 10% of the total score.<\/li>\n<li><strong>Customer support: <\/strong>Weighted 10% of the total score.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3>Is HubSpot a good CRM?<\/h3>\n<p>Yes, HubSpot is a well-rounded and accommodating CRM solution that frequently ranks highly in CRM guides. As one of <a href=\"https:\/\/www.techrepublic.com\/article\/best-crm-software\/\">the top CRM software providers<\/a>, HubSpot helps businesses identify leads, nurture relationships, and gain valuable insight into business strategies. It supports end-to-end sales processes and offers scalability to meet the needs of companies of all sizes and industries.<\/p>\n<h3>How much does HubSpot CRM cost?<\/h3>\n<p>HubSpot pricing starts with their free CRM, which includes features like AI capabilities, contact management, deal pipelines, meeting schedulers, and live chat. From there, pricing is per user or seat. The Starter tier costs $15 per user, per month.<\/p>\n<h3>What features does HubSpot CRM offer?<\/h3>\n<p>HubSpot provides several features, including:<\/p>\n<ul>\n<li>Segmenting incoming leads based on preset scores.<\/li>\n<li>Email tracking.<\/li>\n<li>Custom reporting dashboards.<\/li>\n<li>Social media integrations.<\/li>\n<li>Support for multiple currencies.<\/li>\n<li>E-signature collection.<\/li>\n<li>Individual sales representative productivity tracking.<\/li>\n<\/ul>\n<h3>How does HubSpot compare to other CRMs?<\/h3>\n<p>HubSpot stands out by offering more free tools, AI functionality, and integrations than most CRM providers. Its marketing, sales, and service solutions cater to industries such as banking, hospitality, e-commerce, B2B, and technology. However, HubSpot\u2019s higher-tier plans are significantly more expensive than those of its competitors.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HubSpot\u2019s fast facts Our star rating: 4\/5 Pricing: Robust free version for up to 5 users. Paid tiers start at $15 per seat per month when billed annually. Key features: Lead prospecting and generation. Email templates and tracking. Document and payment management. Business forecasting. Powerful AI tools. 1,500+ integrations. Supports multiple industries. 1,500+ integrations. HubSpot [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":785,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-784","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>HubSpot CRM Review 2025: Features, Pros &amp; Cons - TecnoArtesanos Tech Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.tecnoartesanos.com\/index.php\/2025\/04\/15\/hubspot-crm-review-2025-features-pros-cons\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HubSpot CRM Review 2025: Features, Pros &amp; Cons - TecnoArtesanos Tech Blog\" \/>\n<meta property=\"og:description\" content=\"HubSpot\u2019s fast facts Our star rating: 4\/5 Pricing: Robust free version for up to 5 users. 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